Categories
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Ordering & Fulfillment
- Complete Guide: How to get started & set up fulfillment on Merchize
- Create New Sample Orders in Merchize
- Create a Manual Order in Merchize
- How To Import Order to Merchize Manually
- How to create single & multiple products
- Create & Import orders for FBA Fulfillment
- How to set up Merchize x Order Desk Integration
- F.A.Q About Fulfillment Procedure On Merchize
- How To Fill In Tracking Code For Your Orders - All About Tracking Code On Merchize
- General Introduction to Merchize Store Administration
- Auto-Refill Stock Feature On eBay
- How To Add Phone Numbers To The Checkout Form
- How To Add Sub Account To Your Store
- How To Use The Functions In The Order Section
- How To Check If Your PayPal Account Has Mass Payment Or Not
- How To Connect PayPal Account To Pay Subscription & Transaction Fee Automatically.
- How To Contact Merchize Support
- How To Manually Import Orders on Merchize?
- How To Set Up A Schedule Time To Hold Orders And Wait For Orders To Be Pushed To Merchize Fulfilment System
- Connect Merchize to Shopify API via a Custom App
- How To Synchronise Fast Shipping Of Your Store With Fast Shipping Of Merchize?
- How To Use Load Presets
- Instructions for Personalized Product feature
- Introducing Generate Tracking Time Feature & Forward Mail Guideline For Team Member
- Refund Policy When Closing A Merchize Store
- Upgrade Production Statistics Version 2
- Brand Packaging Kit & Thank-you Card Features I Setup Guides
- Verify US Shipping Address
- How to Create a Custom Return Address
- How to cancel orders and items
- Upload multiple artworks to "different pieces of pack"
- Set up custom fulfillment workflow with conditional logic
- Show all articles ( 17 ) Collapse Articles
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Integrations
- Connect Merchize to Shopify API via a Custom App
- How to set up Merchize x Order Desk Integration
- Create & Sync Products from Merchize to Shopify
- Create & Sync Products from Merchize to Etsy
- Create & Sync Products from Merchize to WooCommerce
- Create & Sync Products from Merchize to Ebay
- Amazon Integration: Connect & Fulfill Orders Automatically
- eBay Integration: Connect & Fulfill Orders Automatically
- How to configure and sync your Etsy orders to Merchize?
- Auto-Refill Stock Feature On eBay
- Google Shopping Custom Label User Guide
- Guideline To Integrate Email Marketing Klaviyo Solution On Your Merchize Store.
- How to sync orders automatically and fulfill from Shopify
- Integrate & Fulfill Orders From ShopBase
- Integrate WooCommerce Fulfill with Merchize
- Integration with Google Shopping
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Print & Mockup Guidelines
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Payment & Billing
- How to take payments with PayPal
- Guideline to Merchize Payment
- General Introduction to Merchize Store Administration
- How To Connect PayPal Account To Pay Subscription & Transaction Fee Automatically.
- Set Up Payment In Merchize Setting - To Receive Payment From Customers
- F.A.Q About Fulfillment Procedure On Merchize
- How To Check If Your PayPal Account Has Mass Payment Or Not
- How To Contact Merchize Support
- Account Suspension and Restoration
- How to take payments with Payoneer
- How to take payments with LianLian
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Delivery & Shipping
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Storefront Setup
- How to create a storefront on Merchize and configure domain to connect to Merchize
- Add WWW To Your Store
- Bulk Import Products
- Bulk Add Tags For Multiple Products (Bulk Add Tags) Guideline
- General Introduction to Merchize Store Administration
- General Settings In Settings > General of Merchize
- Google Shopping Custom Label User Guide
- Guideline To Integrate Email Marketing Klaviyo Solution On Your Merchize Store.
- How To Add Product Review
- How To Add Promotion Bar For Your Storefront
- How To Add Sub Account To Your Store
- How To Bulk Edit Description
- How To Bulk Fixing Variants Prices In One Product
- How To Connect PayPal Account To Pay Subscription & Transaction Fee Automatically.
- How To Contact Merchize Support
- How To Create and Change Static Pages on Merchize (Shipping, Policy, etc.)
- How to create single & multiple products
- How To Create Free Shipping Code For Built-in Payment Store
- How To Edit Store Homepage on Merchize
- How To Fix The Price of a Series of Products
- How To Get Bing Site Verification Code
- How To Get Facebook Pixel ID
- How To Get Google Analytics Tracking ID
- How To Get Google Conversion Tracking Code
- How To Get Google Site Verification Code
- How To Get Google Tag Manager Container ID
- How To Get Store Sitemap Link
- How To Import Bulk Of Products From Shopify To Your Merchize Store
- How To Insert Code Into GTM To Change CSS Store
- How To Install Multi-pixel Using GTM
- How To Integrate The Feature Of Adding Multiple Facebook Pixel ID
- How To Manage And Create New Discount For Store On Marchize
- How To Prevent DDOS Attack By Using Cloudflare
- How To Set Up Facebook Conversion Api
- How To Set Up Free Shipping From $Xx On Merchize
- How To Set Up Shipping Rates With Merchize
- How To Synchronise Fast Shipping Of Your Store With Fast Shipping Of Merchize?
- How To Use Product Gallery
- Instructions for Preset feature
- Introducing Generate Tracking Time Feature & Forward Mail Guideline For Team Member
- Launching Upsell And Cross-Selling Features V1
- Product Import System
- Set Up Payment In Merchize Setting - To Receive Payment From Customers
- When Can Merchize Order Information Be Changed?
- Setting up the Menu Navigation Management feature for Store
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Features & Store Management
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Other Functionalities & Settings
How To Set Up Shipping Rates With Merchize
🇻🇳 Click here for Vietnamese version
In this article, Merchize will guide you how to install and set up the shipping system of Merchize.
To set up shipping information for your store, you log in your store at seller.merchize.com then go to Settings → Shippings. Here you will set up all shipping settings for your store.
When you set up a store for the first time, or your store has never set up Shipping, it will have default settings like the picture below. In which:
- Free Shipping: Setting free shipping fee or not. If free shipping, other Shipping settings will not activate.
- Shipping Rates At Checkout: Where you set up the shipping rates information based on zones (Countries, Territories).
Default will have settings for the US and ROW (other countries) at the same price as the standard shipping fee at Merchize: US is $4.99 + $1.99 additional item with standard shipping and fast shipping by standard shipping + $3. With other countries, shipping fee is $7.5 + $5.95 additional item and don’t have fast shipping.
Here, you can add more shipping information for other countries, or edit information of current countries to suit your store. To add shipping zone, choose Add Shipping Zone
Here you can name the shipping zone. For example, North America and choose other countries corresponding to that shipping zone in Countries and regions.
Here for the convenience of selecting multiple countries, Merchize has grouped countries and territories in a group. You can choose groups such as Asia, North America, South America to quickly select all the countries in this zone. Or you can select individual countries and Save. If you want to select all remaining countries, you can choose Rest of World.
Finally, after selecting countries in the shipping zone, we move to choose Rates – the fees. Choose Add shipping rate in Rates.
Here, you will create different types of shipping that customers can choose in the payment step based on their demand. For example, Standard Shipping, Express Shipping, Overnight Shipping, etc.
I will make an example with Standard Shipping:
- Enter the title as Standard Shipping.
- Subtitle is for the information that explains more about this shipping type. For instance: Delivered in 4 – 7 days after the items are processed.
Take a look at Add shipping rate, you can see that we can create the rules for shipping fee by weight (For example, 0-100 gram is $5, 100-200 gram is $10, over 200 gram is $20,…) or by order value (For example, order value $0-20 is $5 shipping fee, $20-$25 is $10 shipping fee, over $50 is free shipping). Or by the number of products as current Merchize shipping fee (For example, the first product is $4.99, from second product is $1.99).
Finally, if it has many conditions at the same time, we can choose the calculation of system: According to the lowest shipping fee (lowest return rule), or the highest shipping fee (Highest return rule)
With the configuration according to the example above, we can see the following settings (Note: This is an example, not the standard. Each store will have a different shipping rule setting. This example is for guide you how to familiar with the shipping rule system):
Similarly, we can create more different Shipping Rate such as Fast Shipping, or do for different countries and territories, etc
Thus, after customers add to cart and proceed to check out, they will see the different options of shipping rate as in the picture below. When customers click to choose each shipping option, the system will automatically calculate the corresponding fee.
Finally, after payment, customers will receive Order Confirmation Email which includes shipping method and shipping information. This mail also has a specific link for order information.
For Admin, to fulfill this order, you will be able to see information about shipping methods in the order management page.
F.A.Q – Note
1 – How to set up the weight for the product?
To set up the weight for the product, please go to Products, choose the product that you want to add the weight, find Variants and change the weight.
2 – Is the weight available when importing the shirt?
When importing the shirt, the default weight is 0 gram. You please change this information if you want to set up the shipping by the weight in an appropriate way. In the following time, Merchize will update default weight for campaign creation.
3 – What is the current shipping fee of Merchize?
With most POD products as T-shirts, mugs or posters to the US, the standard shipping fee is $4.99 with the first product, and plus $1.99 from the second product. Shipping time for standard is 4-7 business days.
With other markets, shipping fee is $7.5 for the first product and plus $5.95 from the second one.
Fast shipping fee to the US is $7.99 + $4.99 additional. Fast shipping time is 3-4 business days.
The shirts will be shipped after the production process. After the order is placed, it will take up to 1-2 days for Merchize to process such as print, etc. With all of the current orders, Merchize will try to print and ship within the same day to make sure the fastest shipping time/ speed.You can refer detailed information about products that Merchize provides as well as shipping fee, processing time here: Merchize Basecost and Catalogue
4 – Notes
This shipping rate setting guideline is used for customers who pay at your store only. This means your customers have to pay the shipping fee as your setting for this order.
The fulfillment fee, printing fee and shipping fee that you – store owner – must pay for Merchize will be based on the information at Merchize Basecost and Catalogue. This is not related to the fee that you set up before.
Thus, if you decide to reduce the shipping fee for customers, you should be careful and have a reasonable product’s price strategy to compensate for the shipping fee that you promote for customers.